Disconnect the device, restart your PC, and plug it into a different USB port. Always prefer a USB 2.0 port or a direct USB 3.0 port on the motherboard rather than an unpowered external USB hub.
If you still have issues, your hardware may be defective, or you may have a counterfeit AB13x clone that uses non-standard USB descriptors. In that case, contact your device’s seller for a custom driver. ab13x usb audio driver
Plug the device directly into the PC rather than an unpowered USB hub. Disconnect the device, restart your PC, and plug