If you are trying to open the menu and finding it unresponsive, "fixed" (frozen), or inaccessible, try these steps: 1. Browser Compatibility (The #1 Cause)

A PC on the same subnet (192.168.1.x default) and a Telnet client (PuTTY).

The problem was often attributed to a firmware issue, which caused the menu to become locked or unresponsive. In some cases, users reported that the menu would not even open, while in others, it would open but not allow any changes to be made.

If you need to replace your old camera, I can help you . Release Notes for MOBOTIX Camera Software