Cisco originally shipped the DX70 and DX80 with Android-based software. However, later manufacturing runs and replacement units began shipping with the CE software version (e.g., CE8.3.1, CE9.x). This creates a conflict for organizations with standardized back-end infrastructure, leading to three common scenarios where the conversion package becomes necessary:

Navigate to the or "Update" tab within the software. Select "Update Firmware" or "Load Release Package."

In managed cloud, edge computing, or enterprise local repositories, the package may be tracked via a localized package manager repository wrapper: If converted or configured for dpkg :

Use the built-in diagnostic tool provided in the installation directory to ensure the controller and display are communicating.