Go to Settings > BlackBerry Protect and turn it OFF . If you do not disable this, anti-theft protection will lock you out of your phone after the wipe unless you know your original BlackBerry ID credentials.
Updating to this version via autoloader introduces several enhancements: BlackBerry Protect (Anti-Theft) blackberry q10 autoloader 1032 download install
| Problem | Solution | |---------|----------| | Waiting for device forever | Reinstall BlackBerry USB drivers (extract from BB Link or install manually via Device Manager). | | Autoloader crashes | Disable antivirus temporarily (some flag autoloaders as riskware). | | Phone stuck in boot loop after flash | Run autoloader again – sometimes a second pass fixes partition errors. | | Error: “Failed to switch to download mode” | Use a different USB cable or port. Try a USB 2.0 hub. | | Windows 10/11 not detecting | Run autoloader in Windows 7 compatibility mode (right-click → Properties → Compatibility). | Go to Settings > BlackBerry Protect and turn it OFF