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: For advanced users or administrators, verify that the configuration XML files (such as those found in Resources/config ) are not corrupted and have valid declarations. Supplier Availability loading data failed check the configuration file tecdoc work
If you recently moved the software folder or restored it from a backup, the configuration file still points to the old location. Edit the .ini file manually to point to the current location of your database files. This public link is valid for 7 days
Sometimes, Windows security settings block the software from reading the configuration. Can’t copy the link right now
Look for the parameter. Ensure this points to a valid, writable directory (such as C:\ or a dedicated temporary folder).
: TecAlliance often takes systems offline for approximately 30 minutes every 14 days for improvements. You can check the TecAlliance Downloads page for the 2026 downtime schedule. Summary Checklist
If you are using the cloud-based or Instant Data Processing (IDP) tools, check for scheduled downtimes.