If an administrator password is lost or locked out during a security upgrade, do not re-enable insecure defaults. Follow this standard secure recovery procedure: Administering SuperViewer - Mitratech Success Center
The "admin" password is the crown jewels of your server room. If you haven't changed it from the factory default, do it today. If it’s short, make it long. If it’s public, make it private. superviewer admin password better