If the Hi-Pro is recognized by the PC but cannot find hearing aids:
Right-click on , select Properties , and verify that the device is working properly. Troubleshooting Common Update Failures
Not necessarily. Update failures are often due to a lost Bluetooth connection or low battery. Charge your watch, keep it very close to your phone, and restart the update process from the app. The device should not be damaged by a single failed attempt.
Once complete, a dialog box will confirm: "Firmware update successful." Verifying the Update in Windows Device Manager
Navigate to “Firmware Update” or “Device Maintenance.” This is often found under a gear icon or a tab labeled “Settings.”